Shipping policy

Order Processing:

  • Orders are typically processed within 2-5 business days.
  • Processing time may be longer during peak seasons or promotional periods.
  • You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods and Timeframes:

  • We offer standard and expedited shipping options.
  • Standard shipping (5-10 business days)
  • Expedited shipping (3-5 business days)
  • Actual delivery times may vary based on the shipping destination.

Shipping Costs:

  • Standard shipping is free for orders over $50 within the continental US.
  • For orders under $50, a flat rate of $5.99 applies.
  • Expedited shipping costs will be calculated at checkout based on weight and destination.
  • International shipping rates vary by country and will be calculated at checkout.

International Orders:

  • We ship to most countries worldwide.
  • Customers are responsible for any customs fees, import taxes, or duties incurred.
  • International orders may experience longer delivery times due to customs processing.

Order Tracking:

  • A tracking number will be provided via email once your order ships.
  • You can track your order status through our website or the carrier's tracking page.

Address Accuracy:

  • Please ensure your shipping address is correct at checkout.
  • We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages:

  • If your package is lost or damaged during transit, please contact our customer service within 14 days of the expected delivery date.
  • We will work with the shipping carrier to resolve the issue or process a replacement/refund as appropriate.