Shipping policy
Order Processing:
- Orders are typically processed within 2-5 business days.
- Processing time may be longer during peak seasons or promotional periods.
- You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Methods and Timeframes:
- We offer standard and expedited shipping options.
- Standard shipping (5-10 business days)
- Expedited shipping (3-5 business days)
- Actual delivery times may vary based on the shipping destination.
Shipping Costs:
- Standard shipping is free for orders over $50 within the continental US.
- For orders under $50, a flat rate of $5.99 applies.
- Expedited shipping costs will be calculated at checkout based on weight and destination.
- International shipping rates vary by country and will be calculated at checkout.
International Orders:
- We ship to most countries worldwide.
- Customers are responsible for any customs fees, import taxes, or duties incurred.
- International orders may experience longer delivery times due to customs processing.
Order Tracking:
- A tracking number will be provided via email once your order ships.
- You can track your order status through our website or the carrier's tracking page.
Address Accuracy:
- Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact our customer service within 14 days of the expected delivery date.
- We will work with the shipping carrier to resolve the issue or process a replacement/refund as appropriate.